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Dear Vodafone group,
I want to cancel my contract due to moving abroad on 11th of Sep.
I've tried to go to the local office and they asked me to create a thread at here, but there is no answer for almost 6 days. I have tried to call the hotline several times but my attempt to speak German is apparently not good enough so they keep hanging up on me. I've tried to submit a question via email with Abmeldung attached, and there is also no answer. What should I process since I will leave Germany next week, how do I make sure that the contract is terminated (or at least the procedure started)? As far as I understand, normally they will reply to the address in Germany that is mentioned in the contract. But I will not be able to receive anything.
Could anyone please help me?
Thank you in advance.
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