I moved to this zipcode 10623 in December, I went to a Vodafone shop to transfer and I tried also on my customer page but there isn't availability at the time on my new address (I gave a shot to your gigacube but wasn't enough for me, and at the vodafone shop has been told that they didn't have a date to have internet on the new address) so I signed a new internet contract as my old contract wouldn't be transferred (contract in Weimar).
I was talking to another person here, Ms. Tina that confirmed to me that my cable service was successfully canceled.
But the bills keep coming as you can see were paid in march 97 euros that Vodafone returned only 13 euros and other bills (that I had no access on my customer menu).
I would like to fix this situation, I have no longer interest in this service. And therefore how it was canceled in February I would like to have also a refund about the months that were paid but not properly used as my contract was ended in 21th feb (and this month I'll have to pay another 43 euros, its an absurd lol)
hope you understand the goal of this topic. 4 payments done and one to be done (5 at total) after an ended contract.
Thank you, Lars
