Contract cancellation
alloplasma
Daten-Fan
Daten-Fan

To whom concerned, 

 

I recently moved out of Germany and have been trying to cancel my internet contract with Vodafone.

I was first advised to sent a letter for the cancelation of the contract. Following this, I received a mail advising me to write to the forum instead.

I would be very happy if someone can process the end of my contract, because I am paying for the service in my former rental home, but not living there since the 1st of February. 

 

Looking forward to hearing from you,

 

Danai

3 Antworten 3
Thomas
Moderator:in
Moderator:in

Hi Danai,

 

you've come to the right place. In this case we can terminate the contract with a period of 3 months starting from the day of the move. Please send me your customer number, name, old and new address in a private message.

 

Then reply again here in the post.

 

Regards

Thomas

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Hi Thomas,

 

thanks so much for getting on top of this!

I sent the information you asked in a private message.

 

Keep me posted,

 

Danai 

Thomas
Moderator:in
Moderator:in

Hi alloplasma,

 

the notice has been processed. You will receive the confirmation by mail.

 

Regards

Thomas

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