Frage
Antwort
Lösung
am 08.04.2019 15:57
To whom concerned,
I recently moved out of Germany and have been trying to cancel my internet contract with Vodafone.
I was first advised to sent a letter for the cancelation of the contract. Following this, I received a mail advising me to write to the forum instead.
I would be very happy if someone can process the end of my contract, because I am paying for the service in my former rental home, but not living there since the 1st of February.
Looking forward to hearing from you,
Danai
am 09.04.2019 09:34
Hi Danai,
you've come to the right place. In this case we can terminate the contract with a period of 3 months starting from the day of the move. Please send me your customer number, name, old and new address in a private message.
Then reply again here in the post.
Regards
Thomas
am 09.04.2019 10:25
Hi Thomas,
thanks so much for getting on top of this!
I sent the information you asked in a private message.
Keep me posted,
Danai
am 09.04.2019 11:39
Hi alloplasma,
the notice has been processed. You will receive the confirmation by mail.
Regards
Thomas