Contract Cancellation

[RodrigoVieira]

  Hi,

  Right now I have a contract for Cable that I'd like to end since I'm not gonna be able to use it anymore. For personal reasons I had to leave germany therefore I can't keep the contract. I'd like to know the procedures to end the contract sooner than expected.

 Kind Regards, Rodrigo Vieira.

[Stephan]

Hi RodrigoVieira,

if you want to cancel you contract, you can do this via our contact form. The contract ends prematurely three months after your moving date.

Regards

Stephan

[RodrigoVieira]

So the only way to do this is by phone? That's a little hard for me since I'm in Brazil right now.

Best Regards, Rodrigo V.

[Stephan]

Hi RodrigoVieira,

it's not possible to cancel via phone. Do you have problems with the contact form?

Regards

Stephan