Check24 no contract received

[scottstanley]

I have ordered a service with check24 client number xxx client name: xxx.

I have not received the contact details from Kabel Deutschland.

Could you please assist me with this? Perhaps you have the wrong email contact on File. I think they i wrote the incorrect email details for me.

Edit: Please do not write clear names and private data publicly here. Regards Heike (Mod) 

[Nancy]

Hello scottstanley,

welcome to our community. So you haven't yet received an order confirmation confirming your rate? Please send me your customer number, name, date of birth and address by private message and then report again here in the article.

Best regards

Nancy

[scottstanley]

Sent! Thanks Nancy!

[Nancy]

Hello scottstanley,

thanks for your PN.

We have already sent the order confirmation and your device. Unfortunately a small error devil crept in with your name, as you already suspected. I have corrected this.

Best regards

Nancy

[scottstanley]

Hi Nancy, I haven’t received any confirmation email. Is it possible that you also have the wrong email? I haven’t received any emails from Vodafone yet.

I send the right email by pm.

Thanks again

[Stephan]

Hi scottstanley,

yes, there was also a typo in your email address.

You'll get a copy of the order confirmation by post.

Regards

Stephan