Cancel contract after moving

[ilya_]

Hello,

I need to cancel my Kabel contract because in my new apartment Internet is already provided by my landlord.

[Tina]

Hello ilya_,

welcome to our community. Nice to see you.

Does your landlord have a connection from us?

For a closer look send me the following informations in a private message:

full name

date of birth

previous and new addres

customer number

Write a short reply here afterwards.

Best regards

Tina

[ilya_]

I don't know who my landlord's service provider is.

[Tina]

We can supply you at the new address. The contract cannot be cancelled prematurely. You can cancel the contract at the end of the minimum contract period.

You have already reported your move in another way. Your connection has been rewritten to the new address.

Best regards

Tina