Frage
Antwort
Lösung
am
09.09.2020
12:19
- zuletzt bearbeitet am
09.09.2020
17:11
von
Stephan
Hallo,
I am Sugreevu, I have a RED internet contract transferred to my name and the Kundennummer is ***. I have received a letter to register in MyVodafone online by using an activation code.
While sending request it is showing an error message: ""Das ist keine gültige Kundennummer. Überprüfe bitte Deine Eingabe."".
Please help me by sending an activation code through post or email.
Thanks.
EDIT: customer number deleted
Gelöst! Gehe zu Lösung.
am 11.09.2020 16:50
Hi Sugreevu,
I will send you the activation code by mail. It will be with you within the next 24 hours. Give me a feedback if it worked.
Best regards
Lars
am 09.09.2020 20:35
Hi Sugreevu,
thanks for opening a public thread.
To send you the activation code, I need the following data by private message:
- customer number
- Name
- Date of birth
- Address
- e-mail address.
Write a short note here in the thread as soon as you have sent the PM.
Best regards
Lars
am 11.09.2020 16:50
Hi Sugreevu,
I will send you the activation code by mail. It will be with you within the next 24 hours. Give me a feedback if it worked.
Best regards
Lars
am 15.09.2020 21:58
Hello Lars,
It is working and thank you very much.
But I do not see a new contract with my name in that login, could you please help me to have a new contract document with my name?
am 17.09.2020 12:37
Hello Sugreevu,
since you have taken over a current contract, the only confirmation is the letter of takeover. I will send you this again by mail.
Best regards
Lars