1

Frage

2

Antwort

3

Lösung

Activation code for new transferred contract
Sugreevu
Smart-Analyzer
Smart-Analyzer

Hallo,

 

I am Sugreevu, I have a RED internet contract transferred to my name and the Kundennummer is ***. I have received a letter to register in MyVodafone online by using an activation code.

While sending request it is showing an error message: ""Das ist keine gültige Kundennummer. Überprüfe bitte Deine Eingabe."".

Please help me by sending an activation code through post or email.

 

Thanks.

 

EDIT: customer number deleted

1 Akzeptierte Lösung

Akzeptierte Lösungen
Lars
Moderator:in
Moderator:in

Hi Sugreevu,

 

I will send you the activation code by mail. It will be with you within the next 24 hours. Give me a feedback if it worked.

 

Best regards

Lars

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Lösung in ursprünglichem Beitrag anzeigen

4 Antworten 4
Lars
Moderator:in
Moderator:in

Hi Sugreevu,

 

thanks for opening a public thread.

 

To send you the activation code, I need the following data by private message:

 

- customer number

- Name

- Date of birth

- Address

- e-mail address.

 

Write a short note here in the thread as soon as you have sent the PM.

 

Best regards

Lars

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Lars
Moderator:in
Moderator:in

Hi Sugreevu,

 

I will send you the activation code by mail. It will be with you within the next 24 hours. Give me a feedback if it worked.

 

Best regards

Lars

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Hello Lars,

 

It is working and thank you very much.

 

But I do not see a new contract with my name in that login, could you please help me to have a new contract document with my name?

 

 

Lars
Moderator:in
Moderator:in

Hello Sugreevu,

 

since you have taken over a current contract, the only confirmation is the letter of takeover. I will send you this again by mail.

 

Best regards

Lars

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