Frage
Antwort
Lösung
am 11.05.2018 11:37
Hi,
I got an invoice for May to credit my account with 3 Euros.
But its not yet credited to my account.
Can i know why is that.
I can provide my details on request.
am 12.05.2018 14:13
Hi DSL3,
do you use a DSL or cable connection?
You opened a thread in our DSL board but in your previous posts you were talking about a cable connection?
In general you can see on your invoice when it is due.
Regards,
Jens
am 13.05.2018 16:22
Hi,
I am talking about a WIFI hot spot connection.
The invoice was dated on 3rd of May. But it was never credited to my account.
Can you please assist me on this.
am 14.05.2018 11:21
Hi DSL3,
feel free to send me a private message with your customer info.
I will have a look into your account.
Therefore please click on my name/avatar. Then on the right side "Diesem Benutzer eine private Nachricht senden".
Since its about a bill , i need your customernumber & password.
Best regards,
Andre ^and
am 16.05.2018 15:04
Hi DSL3,
the booking on your account will take place automatically in the next days.
Regards
Thomas