Invoice never credit
DSL3
Smart-Analyzer
Smart-Analyzer

Hi,

 

I got an invoice for May to credit my account with 3 Euros.

But its not yet credited to my account.

Can i know why is that.

I can provide my details on request.

4 Antworten 4
Jens-K
Moderator:in
Moderator:in

Hi DSL3,

 

do you use a DSL or cable connection?

 

You opened a thread in our DSL board but in your previous posts you were talking about a cable connection?

 

In general you can see on your invoice when it is due.

 

Regards,

Jens

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DSL3
Smart-Analyzer
Smart-Analyzer

Hi,

I am talking about a WIFI hot spot connection.

The invoice was dated on 3rd of May. But it was never credited to my account.

Can you please assist me on this. 

Andre
Moderator:in
Moderator:in

Hi DSL3,

feel free to send me a private message with your customer info.
I will have a look into your account.

Therefore please click on my name/avatar. Then on the right side "Diesem Benutzer eine private Nachricht senden".

Since its about a bill , i need your customernumber & password.

Best regards,
Andre ^and

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Hi DSL3,

 

the booking on your account will take place automatically in the next days.

 

Regards

Thomas 

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