I need to schedule an appointment.

[19ksb]

I need to schedule an appointment to have my DSL activated, but when I call there is no english speakers available and I can't speak deustch, so they hang up on me. I tried chat and the agent said to just say operator, this doesn't work.  how can I set up an appointment? Why isn't there a link on the website?

[Andre]

Hey 19ksb,

normally we choose the initial appointment for you & communicate in the welcome letter.

(as long as you did not enter a fix date for the order).

Feel free to send me a private message .I'll take care of this.

Best regards,
Andre