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Hello. I have a problem with my dsl connection. Basically, i need to restart router couple times a day.
It really annoying me that i need to restart it every time my dsl speed slows down. Can you help me with this problem?
in order to open a technical ticket you can call our hotline or you contact our Net-Experts
there you can do our Netz-Experten-Check and ask for them to call you back.
If your connection is too slow, please collect at least 3 speedchecks before:
- No WIFI, please use a cable connection between your computer and the modem
- No parallel downloads or streams
In some cases a full reset of the modem might work.