Change contract from Cable to DSL

[Mines]

Hello,

I've made a contract to have internet Cable at my place. However, when trying to make the appointment for the connection I was told that Cable is not available in my building. It has to be a DSL connection.

What do I have to do to change my contract from Cable to DSL? Do I need to cancel my contract?

Your help would be highly appreciated.

[Mines]

Hi,

Thank you for your quick reply. 

I would appreciatte that. Please cancel my current contract so I can make a new one for DSL.

Thanks,

Mines

[Thomas · Accepted solution]

Hi Mines,

the contract's out. You will get a confirmation.

Regards

Thomas

[Mines]

Hello Thomas,

Thank you for taking care of it. How can I get the confirmation of the cancellation?

Best,

Mines

[Thomas]

Hi Mines,

the letter should arrive today or tomorrow.

Regards

Thomas

[Mines]

Perfect! Thank you

[Thomas]

Hi Mines,

do you still have questions or can the article be closed?

Regards

Thomas

[Mines]

Hello,

I have no further questions. The article can be closed.

Thank you so much for your help.

Best regards,

Mines