simcard not working
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am 31.03.2021 14:32
Dear Vodafone,
my simcard (CallYa) stopped working (showing no signal) few weeks ago, probably as a result of not using it for some time. I've tried to call the hotline (+49 172 229 0 229) using a different number, but the call was always cancelled. I would like to reactivate my card again, so I can keep my phone number. Please, can you give me any advice?
Thank you so much!
Lukas
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am 01.04.2021 12:25
Hi @Lukas222,
nice to have you here. We are happy to help you
Please send me the relevant phone number with the corresponding customer password with link from this thread via PN.
Regards,
Conzi01
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