Still no number activation after WebID remote session

[marco12345]

Hi, sorry for the English.

I activated a Vodafone CallYa Smartphone Special (Prepaid ohne Vertrag, with 10€ Startguthaben) 5 days ago to be able to have a valid phone number in Germany. The video activation with the operator was successful and I received a ticket from WebID closing the ticket. I was expecting to receive a confirmation SMS at my phone number within 24 hours (max 48 for the weekend), but after 5 days my number is not yet usable. Could you please help me?

Thank you very much.

[AnnikaP · Accepted solution]

Hi @marco12345,

I would like to help you.

Please send me your mobilephonenumber as PN. (PN - how it works: left click on my name and then right on "Send this user a private message")

Did you receive a final confirmation email about the registration?

best regards,

AnnikaP