No internet, just flashing red dot.

[Maffixx]

Sorry I do not speak German so I hope English is ok, we had our package delivered on the 25th, and apparently all activated today, still the same flashing red dot and docsis offline, how do I get this working? I have tried ringing but no one wants to help or speak English unfortunately

[Moni_GK]

Hello Maffixx,

I will gladly take a look at it and commission the technician.

Please send me a PN with your customer data (name, address, customer number and date of birth).

Then please contact me again here when you have sent me the data.

Kind regards

Moni