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Constant interruptions in DSL internet
NabingerC
Rookie
Rookie

Hello, I am having problems with my internet fairly consistently over the past few months. I have called the hotline but none of the options are in English and when I do manage to get through, none of the workers seem to be able to speak English either. I have tried going into my local Vodafone shop but they either can't or do not want to speak English either. 

I have been using the Wi-Fi 6 router for about a year now and I'm not sure if the problem is my router or my wall connection. I will restart my router and my computer (ethernet connected, not using Wi-Fi for my desktop computer) and many times I will not have internet for an entire day. 

All I want is for an English speaking technician to come to my apartment in Wiesbaden and check the router for a replacement or check the wall connection for issues. It is an older building so that might be a problem. 

1 Antwort 1
andreasabaad
SuperUser
SuperUser

Seit 08/22 Ist ist dies ein reines Kunden helfen Kunden Forum. 

Du musst dich an die offiziellen Kontaktstellen wenden.

https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/m-p/1912292#M10954