@Roaming schrieb:
I just had charged my Call ya with 50€ before coming to Doha.
just landed, opened WhatsApp and was charged 59€ for it!
I didn't downloaded a movie or did any FaceTime . Just turned WhatsApp on still in the airplane and got charged 59€. It does not make sense.
You got charged for any data that got transferred in accordance to the price list.
A short table for the prices applying abroad for roaming can be found here:
https://www.vodafone.de/privat/service/callya-vodafone-world.html
Katar is within Data Zone 3 - which means 0,94 € / 50 kB or approximately 18,80 € / MB.
If WhatsApp transferred roughly 3 MB of data, then the 59 € would be the appropriate price in accordance to the price list.
@Roaming schrieb:
how can I proceed to have a check on this and a refund?
There won't be a refund for a service that you used and that price could've been easily accessed from the price list.
@Roaming schrieb:
Otherwise I will simply cancel this card. It is nonsense.
What did you think what roaming outside of Germany would cost?
Roaming is expensive - that's why you usually don't use your mobile without extra roaming plans or options abroad. Usually you'll apply for local SIM cards - as roaming is very expensive.
Same for calls from Katar - 4,32 €/min...
