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Frage

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Lösung

Got billed through mobile pay by inforoom abonnement,
tanima
Netzwerkforscher
Netzwerkforscher

Hello @vodafoner 
It seems I have billed every month with some multiples of 4.99 euro months by a company named " inforoom," under "inforoom abonnement"
I never recall subscribing it or giving my consent. can you please let us know if you ensure that I will never get charged with the above?
and also please let me know what is the process to get refund.

tanima_0-1721313527782.png

 

1 Antwort 1
andreasabaad
SuperUser
SuperUser

Seit 08/22 Ist ist dies ein reines Kunden helfen Kunden Forum. 

Du musst dich an die offiziellen Kontaktstellen wenden.

https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/m-p/1912292#M10954