[English Transfer number from Telekom to Vodafone.

[ereskovsky]

Hello,

I am trying to tranfer my phone number from Telekom Prepaid to my Vodafone account. I have Opt-in turned on at Telekom and I have a confirmation from them that my number is ready to be transpored + a PDF file with all of the meeded details.
I entered this details in form (https://www.vodafone.de/hilfe/rufnummernmitnahme/portierungsdatendokument.html) few times, but my order was canceled every time. I checked the correctness of the entered information multiple times and can provide the document from Telekom if it is needed.

Order number that was canceled XXXX

Please, help me to transport my phone number.  

Edit: @ereskovsky Bestellnummer entfernt.

[ttwa2011]

Hello @ereskovsky !

Customer data cannot be viewed or requested here in the community. For clarification in English, I would advise you to use Facebook or Twitter.