No Help

[rm31RMK32]

I was sent a router and I plugged it in but my internet is not working. I have attempted to contact your company multiple time with no help. 
It appears the DNS service is not available. 
please help. 

[R4mona]

Hey rm31RMK32,

please be so kind and answer me the following questions. This helps us to narrow down your concerns together for the first time.

Kind regards

R4mona