Moving Service

[Shoboma]

I am trying to move my service from Nuremberg to Cologne but when I try to do it online, it does not recognize my new postal code.

Is there an english speaking customer service or an email address I can send my request to someone?

Anyone had this issues before?

Edit @Shoboma Moved to the correct board.

[Grit]

Hello Shoboma,

you are welcome to send your request via Facebook, Twitter or the WhatsApp-Service (0172 1217212). They can also help you there in English.

Regards

Grit