Internet Bill is too high

[Rishabh]

Hi Good Morning,

My Internet bill for March month is 53.98 Euro. That is very high. When I took this plan that Guy at Vodafone center at Pasing told me that it would be 20 Euro per month for 2 years. However, more than 20 euros were deducting from my account, but it was 53.98 euros for March 2021 month. Would you please explain why the amount is high?

My customer number is ***.

Regards,

Rishabh

Edit: Customer number removed for data protection reasons

[Lars]

Hi Rishabh,

what exactly is your contract and what is on the invoice and order confirmation?

Best regards

Lars