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am 17.05.2024 10:52
Hello. I am moving out of Germany soon. As such, I want to terminate my Red Internet & Phone 250 Cable contract.
Could you provide me with instructions on how to do so?
Best,
Soshi
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am 18.05.2024 18:49
Hi @soshishimada,
I'm very sad to read that you're leaving us. 😢
You need to tell us the moving date and send us a copie of the deregistration from Germany so we have a proof.
You can send us everything via WhatsApp 0172 1217212.
Best regards
Chr1ssy
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am 22.05.2024 11:09
Hello @Chr1ssy
I sent the required document and information via WhatsApp. But there has been no progress since then.
I guess I still need to send back the router? If so, could you let me know the address for it? I am leaving Germany very soon...
Best,
Soshi
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