Device sent back

[FoxD]

Hi 

I have sent the internet device back in August but just got email that Vodafone still hasn't got my device back?! Please update your status as I have sent and have proof from DHL. 

This is the email I have received from you. 

Lieber David Fox,

um unnötige Kosten zu vermeiden, schicken Sie uns bitte bis zum 28.11.2021 diese Geräte zurück:

Gerätenummer Gerät

XXX WLAN-Kabelrouter

Rücksendeadresse:

Vodafone

c/o DHL Paket

Am Tower 222

90475 Nürnberg

Nach Eingang der Geräte in unserem Lager erhalten Sie innerhalb von 10 Tagen eine automatische Eingangsbestätigung per E-Mail.

Edit: @FoxD Device number removed.

[Tina]

Hello FoxD,

welcome to our community. Nice to see you.

Have you kept the receipt? For a closer look send me the following informations in a private message:
 

full name

date of birth

address

customer number

Write a short reply here afterwards.

Best regards

Tina