Frage
Antwort
Lösung
am 23.08.2021 08:18
Dear Vodafone Team,
Could you please help me to change my tariff to the lower one ? 50 Mbit/s option would be good for me. Kindly do the needful .
Regards,
Edwin Alphonse.
am 23.08.2021 14:32
Hi Eddyjoe,
we can help you there. Which federal state do you come from?
Regards
Thomas
am 23.08.2021 20:20
Hello Thomas,
Thanks for your response. I am from Bavaria.
Regards,
Edwin
am 24.08.2021 08:26
Hi Eddyjoe,
let's take a look. Send me your customer number, name, date of birth and address in a private message.
Then reply again here in the post.
Regards
Thomas
am 24.08.2021 09:09
Hello Thomas,
I have snet a private message with subject "Re: Change to lower tariff - Edwin Alphonse".
Regards,
Edwin Alphonse.
am 24.08.2021 10:13
Hi Eddyjoe,
we can gladly make a note of the change for 03.10. The monthly costs of 29.99 euros for the tariff are known?
Regards
Thomas
am 24.08.2021 10:30
Dear Thomas,
Sure, please go ahead.
Additionally is it possible to remove the landline connection from my account ? Just an internet from vodafone is sufficient for me.
Regards,
Edwin Alphonse.
am 24.08.2021 11:35
Hi Eddyjoe,
the landline can not removed, it is part of the tariff. The change is stored.
Regards
Thomas
am 24.08.2021 11:38
Hello Thomas,
Thanks for your response and help 🙂
Have a wonderful day.
Regards,
Edwin Alphonse.
am 24.08.2021 13:12
Hi Eddyjoe,
do you have any questions or can the thread be closed?
Regards
Thomas