Hello Dear Forum,
After I applied for DSL appliation a couple weeks ago but I could not receive the router device since I was not at home. So, than I thought my contract was not started since I didnt sign any document or receive any thing. But today I received an e-mail about invoice ("Rechnung") for activation. Please help me to cancel it. I could not talk with any customer service since they all speak German ( just arrived Germany, not found chance to learn yet unfourtunataly)
Here are some numbers written in invoice :
Verwendungszweck: XXX
Kundennummer: XXX
Kind regards,
Agit
Edit: @agtokty Customer and invoice number removed for data protection reasons. Please do not post any personal information publicly. Thanks.
Edit2: moved from DSL- to Cable-Board.
