Wi-Fi Calling funktioniert nicht

[schnitzel-01]

Wi-Fi Calling does not function on any mobiles using Vodafone Station.

Firmware-Version: 1.0.9-IMS-KDG

[RobertP]

Problem could be related to old firmware, maybe a mod is able to perform upgrade to the latest version

[R4mona]

Hey schnitzel-01,

please be so kind and answer the following questions. This makes it easier for us to narrow things down together for the first time.

Kind regards

R4mona

[schnitzel-01]

Red Internet & Phone 50

Vodafone Station

Leih-Geraet

Wi-Fi Calling funktioniert nicht   

WLAN

Firefox

Windows 10

seit einem Monat

Screenshot von den Signalwerten   

Router restart

S-H

[schnitzel-01]

The problem started ~1 month ago. Vodafone Station would not connect. I pressed the RESET button on the back thinking this would fix the issue. It did not, but since then Wi-Fi Calling has not functioned.

It appears to me that users in other threads have noted '1.0.9-IMS-KDG' to be an outdated Firmware-Version, which I may have set when I pressed the RESET button. That might be the cause.

[R4mona]

Hey schnitzel-01,

thanks a lot for answering the questions.

We'll have to take a closer look at your request. Please send us a private message with the following data: Customer number, name, address, date of birth, state and current mobile phone number.

Please report back here as soon as the PN is out. Then we will take care of the problem together.

Kind regards

R4mona

[schnitzel-01]

I have sent the Private Nachricht

[pRo-Marco · Accepted solution]

Hi schnitzel-01,

our collegues did a firmware-update. Please try, if it works now.

Kind regards

Marco