Vodafone Station Problem

[Lloyd_A]

Hi,

Please excuse my English. I've had the Vodafone Station for over 1 year now, and it is continuously giving issues now. I have the 1000Mbps Kabel connection, but I can never get more than 10Mbps from 10 meters away via wifi. I'm also experiencing constant Packet Loss and have to reboot the router almost daily. I do not think that I have the Wifi 6 model and would like to try it out before having to throw €30 at swopping it out for a Fritzbox and adding to my monthly bill. 

Another Question: Can I purchase a router online and connect it via Ethernet to the Vodafone Station, and use the new router for WLAN (and disable WLAN on the Station)?

[Lloyd_A]

Hi R4mona,

I have sent the required details via PN. This issue is causing issues with my work and needs to be resolved as soon as possible. 

[R4mona]

Hi Lloyd_A,
 

Thank you for your data.

I have just ordered the free 1:1 replacement of your router for you. You will receive your new device in 3 to 5 business days via DHL. Afterwards please send your old box back to us free of charge. You can print out a return bill on our homepage.

Kind regards

R4mona