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First of all, sorry for writing in English but I just arrived to Germany and I'm in the process of learning German.
I have just received my brand new Router Vodafone Station, to start a 1000Gygabit contract.
After connecting the device, the power light remains for 10 seconds, and then all the lights start flashing from the bottom to the top, as a wave pattern.
I thought, that it meant that the router were getting activated, but after more than 40+ minutes nothing changes.
I tried to follow the steps from the app and unfortunatelly, disconnecting, waiting 3 minutes or 15, and reconnecting just get's the router back to the wave led flashing. (All leds in a sequence)
Appreciate the help.
After several hours investigating the issue, I have found that if all LEDs blink it means there is a firmware update.
Maybe the update was interrupted and the device is not restoring itself even with a reset to factory settings.
At this point, I tried to contact support by phone (They don't speak English and I don't understand at all German), Facebook (Tobi and then after providing the customer number no answer) and twitter which redirects me to Tobi.
I would be glad if you could propose me a solution, thank you.
a technician will certainly have to install the connection here.
There is English-speaking support there in any case.