ROUTER SETUP

[Sonik89]

Hello, 

Two days ago I lost my internet connection. So today I decide to restore router to factory settings. 

After that I open creator and I want to install again everything. 

I type MIC and I was waiting...

But I received error and I tried multiple times and it's the same error all the time. Screenschot attached. 

[Sonik89]

I called to customer support but they don't speak English...

Can someone help me please.

I requested new MIC and even with new one it's still not working..

[andreasabaad]

Sieht so aus, als wenn deine Box keine Kabelverbindung zur tae hat. Prüf einfach die gesamte Verkabelung gemäß beigelegter Anleitung. Ansonsten:

Seit 08/22 Ist ist dies ein reines Kunden helfen Kunden Forum. 

Du musst dich an die offiziellen Kontaktstellen wenden.

https://forum.vodafone.de/t5/Vodafone-News/Dein-Kontakt-zu-Vodafone/m-p/1912292#M10954

[reneromann]

What kind of contract do you have?

The contracts with 12 months minimum term do NOT renew automatically but are cancelled exactly after 12 months.