Frage
Antwort
Lösung
am 13.01.2022 01:22
Hi,
I am now using DSL internet service in Dusseldorf, but I will move abroad, so I would like to terminate the contract.
Please teach me which address should I sent the letter of termination with deregistration certificate?
Also to which address should I send back the DSL router?
Thanks,
am 13.01.2022 02:09
I think I found a PDF form for cancellation request.
http://www.dsl-fuchs.de/fileadmin/dsl-kuendigung/vodafone-dsl-kuendigungsschreiben-pdf.pdf
I fill and send it to the address which is written in this form.
Please let me know if something is wrong.
am 13.01.2022 19:21
Hi esidisi,
I'm really sorry to hear that you are moving.
To help you a little bit faster, you can send me a private message with your customer number and password or name, address & birth date. Addionally, please tell me, when you are leaving the country.
I'll take care for it.
BR,
Dany