service off

[melwiiliams]

Hello, 

I have a mobile contract with Vodafone and my service has been off for several weeks. My account seems to be paid up and I went into a store to resolve the issue, but they did not speak english and I do not speak German. I called customer service, but the recorded promps also are in German so I couldn't get through to a person.

Could someone please help?

Thanks is advance.

[Der-Peter]

Hi melwiiliams,

let me have a look at it for you.  Send me a private message with your customer data and your customer password. 

Best regards

Der-Peter