Socket is not compatible after moving to new address

[Naveen]

Hello Team,

I recently moved to new address and i got a post from vodaofne saying i can connect and use my internet after moving. 

Unfortunately, socket is not compatible in new flat. Kindly do the needful

[Nancy]

Hello Naveen,

I would be happy to help you. Please tell me which state you come from.

Best regards

Nancy