Zahlung
herrx
Smart-Analyzer
Smart-Analyzer

Hallo! Why I have been charged for 19.11 EUR on 20.12.2018. The contract has been cancelled for a long time and I don't get any services.

6 Antworten 6
Der Ritter
Giga-Genie
Giga-Genie

@herrx  schrieb:

The contract has been cancelled for a long time (...)


Would you mind specifying this as in [month/year]?

 

 


Ein Klick auf "Danke" tut nicht weh - ich sage schon mal "Dankeschee!"


Achtung, es folgt eine Signatur: Wenn überhaupt, dann jammern wir auf einem extrem hohen Niveau.

The contract has been cancelled this year, I think september or october

Billy
Moderator:in
Moderator:in

Hello herrx,

 

I'd like to take a look at it. Please send me your customer information (customer number, name, address and date of birth of the contract owner)  by private message. Please let me know here in the post when you have sent the message.

 

Regards Billy

 

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herrx
Smart-Analyzer
Smart-Analyzer

I have sent the message

Grit
Moderator:in
Moderator:in

Hello herrx,

 

when did you cancel the contract? Why did you cancel the contract?

 

Please check the data you sent Billy. The customer number is not correct. Please send me the correct customer number in a private message.

 

Regards

Grit

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herrx
Smart-Analyzer
Smart-Analyzer

I have sent the private message