Vodafone Internet contract
RISHI
Rookie
Rookie

Hello,
On 30th Sep 2019, I had called to costumer service just to enquire about the moving service and told the him about my possible new address. Mistakenly he started the moving service and a week later my contract with no. XXXXXXXX is moved to new address and I got a digital contract with the contract no. XXXXXXXX. So I immediately informed to the vodafone about the situation and the official person assured me that the everything will be reverted back to the original. But last week my vodafone account with contract no. XXXXXXXX is deactivated and I got a letter with new contract no XXXXXXXX. So, I want to know abot the current status the all contracts and furthers instructions. If there is any possibility to end contract, please let me know as sson as possible. Because there is too much confusion.

Regards
Rishikesh Nakka

 

Edit: @RISHI Customer number removed. Do not post personal data publicly. Kurtler

 
 

 

1 Antwort 1
Stephan
Moderator:in
Moderator:in

Hi RISHI,

 

welcome here in our Community.

 

I'm sure, we can help you with that. Please send me a private message with the following information:

 

your name

your address

date of birth

your customer number

the link of this thread

 

Please reply here when you have sent the private message.

 

Regards

Stephan

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