Frage
Antwort
Lösung
am 21.10.2019 11:42
Dear Vodafone,
I've already requested termination of my contract via MeinVodafone around a month ago,
and only today I've got a Abmeldung document from Bürgeramt.
Could you please tell me where should I send the scan of Abmeldung document and what to do next?
am 22.10.2019 10:20
Hi xprommer,
the termination is already set correctly. We don't need deregistration anymore.
Regards
Thomas
am 22.10.2019 13:04
Hi Thomas,
Are you sure that I don't need to send Abmeldung scan? because I remember it was a mandatory condition.
And I didn't receive still any official confirmation by mail from Vodafone in my postbox.
Could you please clarify as well where and when I need to send my Kabelbox and until which date I have to pay?
am 22.10.2019 14:40
Hi xprommer,
yeah, I'm sure. We have confirmed the cancellation by e-mail already on 23.08.2019. Please have a look into the spam folder.
Regards
Thomas