Router Internet Indicator flashes red, no internet

[MaksSh]

Hello everyone,

I am a new customer of vodafone and got my router a week ago. 3 days ago I tried to connect the router to the data socket in the new flat, but the internet indicator on the router flashes red. The WiFi network appears in the list.

What can I do to fix it or can anybody help please?

The router I got is "HomeBox Fritz!Box 6591".

Thank you!

[Moni_GK]

Hello MaksSh,

if the router does not come online by itself, a technician has to get out. Have you already reached somebody on the hotline

If not, I can take a look at it.

Please send me a PN with your customer data (name, address, customer number and date of birth).

Please contact me again here when you have sent me the data.

Best regards

Moni

[MaksSh]

Hi Moni,

Thanks for the answer. I am waiting for a technician next week. But if it won't happen I will contact you.

[Martin59]

Hello MaksSh,

thank you for your feedback. For when was the appointment arranged?

Best regards, Martin

[MaksSh]

It was arranged last week, I don't remember the exact day. Today the technician should come

[Martin59]

Hello MaksSh,

was the technician with you in the meantime and does your connection work now?

Best regards, Martin