Phone contract termination
tonis2
Netzwerkforscher
Netzwerkforscher

Hello, 

I would like to terminate my phone contract, i have been waiting for a year now untill the contract terms have ended, it is really hard to find where the ending must be done, so perhaps someone here can help me.

Thanks

5 Antworten 5
Stephan
Moderator:in
Moderator:in

Hi tonis2,

 

you can cancel your contract via this form or we can handle this for you.

 

What do you prefer?

 

Regards

Stephan

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tonis2
Netzwerkforscher
Netzwerkforscher

If thats no trouble, you can handle it for me.
What information do you need from me ?

Stephan
Moderator:in
Moderator:in

Hi tonis2,

 

please send me a private message with the following information:

 

your name

your address

date of birth

your customer number

the link of this thread

 

Please reply here when you have sent the private message.

 

Regards

Stephan

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Hi tonis2,

 

thanks for your pm.

 

Are you sure that you have cable internet with us? I can't find a customer account under that address.

 

Regards

Stephan

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MichaM
Moderator:in
Moderator:in

Hi tonis2,

 

sorry to hear you want to cancel your mobile tariff with us - at least that's what I gather from what Stephan wrote since you don't seem to have a Kabel contract with us.

 

In any case, if you send me a private message I will assist you with this issue.

 

Best regards

Micha

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