Frage
Antwort
Lösung
am 13.01.2020 11:32
Hello,
I would like to terminate my phone contract, i have been waiting for a year now untill the contract terms have ended, it is really hard to find where the ending must be done, so perhaps someone here can help me.
Thanks
am 13.01.2020 17:43
Hi tonis2,
you can cancel your contract via this form or we can handle this for you.
What do you prefer?
Regards
Stephan
am 14.01.2020 09:49
If thats no trouble, you can handle it for me.
What information do you need from me ?
am 14.01.2020 15:35
Hi tonis2,
please send me a private message with the following information:
your name
your address
date of birth
your customer number
the link of this thread
Please reply here when you have sent the private message.
Regards
Stephan
am 16.01.2020 15:20
Hi tonis2,
thanks for your pm.
Are you sure that you have cable internet with us? I can't find a customer account under that address.
Regards
Stephan
19.01.2020 17:05 - bearbeitet 20.01.2020 14:00
Hi tonis2,
sorry to hear you want to cancel your mobile tariff with us - at least that's what I gather from what Stephan wrote since you don't seem to have a Kabel contract with us.
In any case, if you send me a private message I will assist you with this issue.
Best regards
Micha