Invoice issue

[Lea33]

Hi,

I receive a sms from vodafone asking to pay an invoice within 5 days.

The invoice reference and the amount are not mentionned.

Could someone help me in some private messages ?

Thank you !

Léa

[Lars]

Hi Léa,

no amount is outstanding for Internet and telephone contracts via cable. Maybe you still have a mobile phone contract and therefore you received the SMS? What is the sender's phone number?

Best regards

Lars

[Lea33]

Hi Lars,

I received a sms from this number : 09001220774

Waiting for your answer,

Best regards,

Léa

[Su]

Hi Léa,

I´ll check this issue.

Please send a PN including your mobile phone number and your customer password.

Greetz

Su

[Lea33 · Accepted solution]

Hi Su,

I could finally solve the problem via e-mail with the customer service.

I thank you for your reactivity and wish you a nice friday !

Léa

[WolfgangF]

Hi @Lea33,

I've marked your last return info as a solution.

With that I also close here.

Have a nice rest of the weekend

WolfgangF