Frage
Antwort
Lösung
am 18.10.2019 15:55
Dear Mrs or Mr,
I tried to contact Vodafone per mail but I was told to come here.
So here is my message again:
I arrived in Münich last year. And the owner of my WG made an internet contract into my name with you whithout asking me.
Therefore there is a contract under my name but I never signed anything.
I guess he did that so he could pay less and then cancel the contract when I would leave Germarny one year after.
I left Germany already and he is asking me to cancel the contract because it seems that he can do a contract into someone else name's but not cancel it.
I do not know what to do but I'm pretty sure I can't keep the contract while not living in Germany anymore.
Isaac Bernardino Dinis
am 18.10.2019 21:58
Hi Isaac1,
you've come to the right place. Send me your customer number, name, date of birth and address in a private message.
Then reply again here in the post.
Regards
Thomas
am 21.10.2019 16:36
Thanks for your reply.
I sent you the informations.
Isaac
am 22.10.2019 13:18
Hi Isaac1,
when did you leave Germany? I need the exact date.
Regards
Thomas
am 22.10.2019 13:33
Hi Thomas,
I left the 28th of September 2019.
Regards
Isaac
am 22.10.2019 14:52
Hi Isaac1,
we handled the resignation. You will receive a confirmation by e-mail.
Regards
Thomas