Contract cancellation

[AmitKumar]

Hi Folks,

Sorry for writing in English But I moved to DE just a few days back. I like to know how early can one cancel the contract with Vodafone for mobile? Someone told me that it is possible until the first 14 days else have to pay a penalty? is that true cause I found later only that condition is not met due to the fact that I got gigakombi offer and my internet is provided separately via vodafone and I am unable to see any benefits/discounts on my vodafone. Hence, I want to cancel the mobile contract as well and it just been 4 days since have it.

Thank you,

[reneromann]

If you signed the contract at a shop, there is no possibility to cancel the contract before the initial contractual term -mostly 2 years- is over. If you used the online shop, you may have a 14 days withdrawal right to withdraw ("Widerruf") from the contract. But this is NOT a cancellation ("Kündigung").

Next thing: It may take a few days until the GigaKombi shows up - especially if the landline contract has not been set up yet. Because the GigaKombi only applies after both contracts have been activated successfully - and this can take a few days.