Contract Cancellation
AndrewM92
Smart-Analyzer
Smart-Analyzer
To whom this may concern,

In May, I signed out of living in Germany. With the help of a lady in a store where I registered and first ordered my Vodafone Kabel contract, I sent Vodafone my Kabel Box and modem, attached with a copy of my Abmeldung papers and a letter to ask to cancel my contract.

Money is still being taken from my account. I spoke with an employee from Vodafone, and they suggested I come here and that someone else will help me resolve my problem.

I need this to stop as soon as possible, as I am constantly having to transfer money back into that account internationally, which is also costing me in fees and taxes.

Can someone please help?
10 Antworten 10
Stephan
Moderator:in
Moderator:in

Hi AndrewM92,

 

no problem, we were happy to do that.

 

Do you have any other questions?

 

Regards

Stephan

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