Frage
Antwort
Lösung
am
01.03.2019
10:41
- zuletzt bearbeitet am
01.03.2019
10:48
von
Grit
Hello,
I left Germany on 24th Feb. I tried unsuccessfully to cancel my internet Contract, but i've been bounced left and right.
Kundennummer: ***
Telefonie, Internet (Vertragsnummer:***)
My new address for any further communication:
***
Attached my Abmeldung.
Thanks for your prompt reply on the procedure / documents / next steps
Ciao
Fabrizia
@FabriziaP Attachment deleted, private data removed, moved from mobile to cable
am 03.03.2019 18:47
Hi FabriziaP,
you've come to the right place.In this case we can terminate the contract with a period of 3 months starting from the day of the move. Send me your customer number, name, date of birth and address in a private message.
Then reply again here in the post.
Regards
Thomas