Frage
Antwort
Lösung
am 03.06.2019 16:02
Hello,
Because of my move abroad, I would like to cancel my contract. I tried messaging moderator twice via private message, but so far I got no response.
Any help would be much appreciated.
am 04.06.2019 07:48
Hi Gosian123,
you've come to the right place. In this case we can terminate the contract with a period of 3 months starting from the day of the move. Send me your customer number, name, date of birth, old and new address in a private message.
Then reply again here in the post.
Regards
Thomas
am 04.06.2019 14:23
Hi Thomas,
Thank you very much for the prompt reply.
I have just sent you a private message with my details.
Many thanks,
M.Nyka
am 04.06.2019 14:28
Hi Thomas,
I updated my information including my moving date which is 05.08.2019
Many thanks,
M.Nyka
am 05.06.2019 07:36
Hi Gosian123,
we handled the resignation. You will receive a confirmation.
Regards
Thomas