Moving out of Germany
Gosian123
Smart-Analyzer
Smart-Analyzer

Hello,

 

Because of my move abroad, I would like to cancel my contract. I tried messaging moderator twice via private message, but so far I got no response. 

 

 

Any help would be much appreciated.

 

4 Antworten 4
Thomas
Moderator:in
Moderator:in

Hi Gosian123,

 

you've come to the right place. In this case we can terminate the contract with a period of 3 months starting from the day of the move. Send me your customer number, name, date of birth, old and new address in a private message.

 

Then reply again here in the post.

 

Regards

Thomas

 

 

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Hi Thomas,

 

Thank you very much for the prompt reply.

 

I have just sent you a private message with my details.

 

Many thanks, 

 

M.Nyka

Hi Thomas,

 

I updated my information including my moving date which is 05.08.2019

 

Many thanks,

 

M.Nyka

Thomas
Moderator:in
Moderator:in

Hi Gosian123,

 

we handled the resignation. You will receive a confirmation.

 

Regards

Thomas

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