Help in English for DSL

[ericaenglish]

Not sure how to amend my previous post below, but I need help with DSL. I am transfering my contract from Kabel to DSL because my new building only has DSL. Thanks!

Hello! I really need to contact a customer representative in English. I recently processed my relocation within Munich and can not contact the technician to set up an appointment. So, when I look at my paperwork, it appears as though all my contracts (mobile and internet) are being canceled on Wednesday. I work remotely from home and can not be without the internet. Pretty please help!

Erica

Edit: Moved from "MeinVodafone, MeinKabel & E-Mail" to DSL

[Andre]

Hey ericaenglish,

Please send me a private message(click here ) with your customernumber + password & your mobilenumber.

I'll have a look into this.

If the cancellation of one of the contracts takes place today, its most likely not possible to intervene...

Best regards,
Andre