Frage
Antwort
Lösung
am
25.01.2019
21:18
- zuletzt bearbeitet am
25.01.2019
21:21
von
Tina
Hi vodafone team,
I can't speak german well and I would like to get help for my internet
I move to new apartment 3 weeks ago and I report to vodafone about my moving but I have not get any response or Internet it's been 3 weeks now. My new address is *** Gronau. How can I get help please
Thanks
Edit: @Mohamed74 Deleted personal data.
am 28.01.2019 09:55
Hey Mohamed74,
so you are a customer with a dsl contract?
Feel free to send me a privat message with your customernumber & password.
I need your new adress . I will check what kind of bandwith we can offer in your new appartment.
To send me a private mesage, please click on my name/avatar -> then on the right side "Diesem Benutzer eine private Nachricht senden".
Best regards;
Andre