New CallYa user but no 4G
ElissaK
Smart-Analyzer
Smart-Analyzer
Hi,
I am a new CallYa user, since beginning of this month and today I noticed that I don’t have 4G. I think I never had since the activation. I double checked with other Vodafone mobiles at the same time where they had 4G, I had 3G. I also checked the settings of my mobile but everything looks ok. I have an iPhone 7. I read in older posts that it could be that they might have forgotten to activate 4G? I haven’t called support because my German is not so good and writing to the community I find it a lot easier and fast. Thanks in advance!
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Akzeptierte Lösungen
Grautvornix
Moderator:in
Moderator:in

Hi @ElissaK,

 

I will look into your Customer Account.

Please send me your mobile Number via PM.

 

Best Regards

 

Grautvornix

 

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1 Antwort 1
Grautvornix
Moderator:in
Moderator:in

Hi @ElissaK,

 

I will look into your Customer Account.

Please send me your mobile Number via PM.

 

Best Regards

 

Grautvornix

 

Bewertet hilfreiche Beiträge mit Likes und Sternen!