Guten Tag,
I've been using the CallYa for the past 4+ years and Vodafone customer agent entered my contact details incorrectly in the database. Basically he entered my first name as last name and last name as my first name. I contacted the customer service and they asked me to send a form with the correct details, which I did and I received a text message from Vodafone one day saying that the changes were made. Unfortunately it is still the same. When I contacted the customer service, they adviced me to do the same. I am wondering how many times I should do this crap to get my name setup correctly in your database. Can someone help me out here?
