CallYa Sim not working
Alexandra92
Forum-Checker
Forum-Checker
Hi, I have a problem with the prepaid CallYa sim. So I bought it for 10 euros and I made the identification through video chat. It all went well except that I have 0 credit on it and no minutes or anything. I can not use it. As it's a prepaid sim, shouldn't it have that credit on it or the data and minutes they wrote about?
I hope someone can help me with this as I already lost other 7 euros with Lycamobile(activated a bundle, credit disappeared and I got nothing on it) and I don't wish to waste money further.
1 Antwort 1
Ramona
Moderator:in
Moderator:in

Hi Alexander92,

just contact your hanydnummer to the callya team on 0172 2290229. if you have chosen, press the button 5. you will then be connected to an English-speaking employee.

Best regards
bommel1959

 

 

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