You have switched your contract or you are planning to do so. Now you want to keep your phone number. Of course, that's possible – and easy: with a few steps, you can make your old number your new one. Here’s what you need to know about number portability and how you can do it yourself.
Switching Contracts is Easy. So is Porting Your Number.
Whether you are bringing your mobile number from another provider to us or have switched to us and now want your old landline number back, both are quick to handle. You can check if you can port your number here. (For translation use your browser plugin)
Switching from Another Mobile Provider to Vodafone
For instance, you are switching from a contract (not prepaid) to a new mobile contract with us. Your new contract starts in less than 8 days. The requirements for porting your number are met. Here’s how it works:
- Ask your previous provider for a document with your data for number portability.
- Request your number portability online or in one of our shops.
- Number portability can take up to 8 days. If you have already started your new contract and miss your old number, you can still port it up to 3 months after contract termination. Please request it at least 14 days before the deadline.
Switching from Vodafone to Another Mobile Provider
Or do you want to switch from your current mobile contract to another provider? TOBi will guide you step-by-step through porting your number. Here’s what you need to keep in mind:
- Request your new provider to port your number within 30 calendar days.
- You can find the data for number portability in MeinVodafone under My Data – Porting a Number to Another Provider.
- Number portability takes about 8 days.
- Start to chat with TOBi (only in German) with this keywords “Rufnummer mitnehmen” or write us on Whatsapp via 0049 172 12 172 12
Everything Else You Need to Know About Porting Your Number
As you can see, porting your number is simple if you know how. Here are a few important details:
- Free of charge for you.
- Possible up to 3 months after termination.
- Request the porting at least 14 days before the deadline.
- You will receive the new SIM card by post before the contract ends.
- Activation of your number on the agreed date.
- Important: Make sure all details on the number portability form match the details with your old provider – such as birthdate, double names.
Want to Port Your Landline Number?
No problem! You can indicate the porting of your old landline number directly in the order process for your new contract with us – the advantage: we handle your termination and ensure a smooth switch. Your Vodafone landline connection is already activated? Then just port your landline number to us afterward. Here’s how:
- DSL: Use our InfoDok 104. (Only in German)
- Cable: Contact us by phone at 0049 800 1721212 or WhatsApp 0049 172 1217212.
Important: Porting is possible up to 90 days after the disconnection of your old line.
Now It’s Your Turn: Join Us and Bring Your Number Along
Whether you are switching from another provider to us or vice versa: porting your number is quick and easy. Every case is different. You don’t need to fear changing contracts. Of course, you can keep your numbers.
You now know…
- How to bring your mobile number to us.
- How to port your number to another provider.
- More about the costs, deadlines, and options.
Give us a thumbs up if this article helped you. Do you have any questions? Feel free to ask in the comments.
