Need to pay an on-going bill urgently

[Kelly2]

I have cancelled my contracts as I am leaving Germany in 2 weeks however due to some false information I received in a Vodafone shop, my contracts will end between October 2019 and April 2020. I have accepted this but I must close my German bank account in the next 2 weeks as I leave Germany on 15th August. Mein Vodafone will not accept a UK bank account for payments - only a German one. The only way I can see that I can pay the bills is if I pay a lump sum to Vodafone under my customer reference for all future bills. Would this be possible and if so what bank account number do I pay into?

If this is not possible - how on earth do I pay the bills without a German bank account?

Many thanks

Kelly

[BerndD]

Hi Kelly,

if you don't have longer a german bank account, you can pay your monthly bills via bank transfer from your bank account in the UK. If there is still a direct debit authorization, you can revoke it and switch to bank transfer.

Kind regards

Bernd

[Kelly2]

Many thanks for your help - Do I revoke the direct debit and change to bank transfer on MeinVodafone?

[BerndD]

Hi Kelly,

please send me your customer-number  and your personal password via PN (click on my name at the top and then right on "Sende eine private Nachricht")

I will change it for you.

Kind regards

Bernd